James Chien, CEO
The importance of implementing streamlined HR processes to enhance employee experience and boost workforce potential cannot be overemphasized. However, that’s easier said than done. The need for digital transformation has induced a paradigm shift in the HR realm, wherein companies are increasingly prioritizing the adoption of cloud-based solutions to simplify various workflows and functions. To help organizations adapt to this change and popularize the digital usage in HRM, MAYO Human Capital brings in a purpose-built, cloud-based HR solution stack. MAYO's solutions primarily comprise Apollo—a holistic HRM solution and STAYFUN—an employee welfare platform. In addition, the company is an authorized reseller of Cornerstone OnDemand’s talent management and experience solutions, as well as LinkedIn Talent solutions. “Our vision is to leverage cutting-edge technologies to help our clients attain the digital transformation of human resource management,” mentions James Chien, CEO of MAYO.
As a comprehensive HRM platform, Apollo serves as a single stop for companies to integrate and manage critical HR functions. The solution consists of different modules to help clients efficiently execute administrative tasks and meet compliance demands, manage organizational and personnel data, and create mobile-friendly dashboards and custom shortcuts for frequently-used functions. Apollo also includes modules for attendance and holiday management, along with payroll and compensation management. FACEPASS—an innovative feature within the Apollo’s attendance module—enables employee check-in and check-out via face identification, and allows autonomous reporting to supervisors that eliminates fake clock in/out. Besides, there is a recruitment module that helps track candidate applications and facilitate a seamless onboarding process. Apollo is built in compliance with both China's and Taiwan’s labor laws and aligns with their social insurance and taxation policies. On the recruitment front, MAYO recently rolled out Lasso AI Video Interview—a state-of-the-art recruiting tool with cloud service and AI-powered capabilities for emotion and facial recognition. It enables companies to improve their online recruitment and interview efficiency by providing interviewers with machine learning-based candidate reports and recommendations to facilitate the selection of potential and ideal candidates. Apollo HRM and Apollo XE are two versions of the Apollo stack.
Our vision is to leverage cutting-edge technologies to help our clients attain the digital transformation of human resource management
While the former could support oversea labor law, selective permission for access to data, cross-organizational cost and profit center, the latter ‘lite’ version—based on Taiwan’s labor law—is designed for dealing people operation with smooth operation.
As a part of Taiwan’s labor law, enterprises ought to allocate budget for employee welfare on a yearly basis, which can be used by employees as “Fun Points” as and when required. STAYFUN supports group buying split, bill paying, and other payment options. “We have 6,500 contracted stores that provide discounted product package for our users along with online stores providing special offers,” adds Chien.
To illustrate the benefit of MAYO’s solutions, Chien goes on to elaborate on their engagement with Pinkoi, Asia’s leading online marketplace for original design. Founded in 2011, the company expanded from Taiwan to Japan, Thailand, China, and Hong Kong. Their growth bought about several challenges with human resource management owing to the sheer variety of working standards and people operations. The company’s HR team knew that there is nothing more important than shaping a purposed-led culture and delivering value. However, being burdened with handling massive paperwork and executing laborious routine tasks, they found it difficult to focus on crucial aspects such as identifying and recruiting high potential talent, talent management and strategy, employee brand management, and building company culture. Pinkoi chose Apollo as an HR partner to handle people operations, which saved them considerable time and effort. Apollo’s payroll module reduced manual paperwork and minimized instances of incorrect salary records. All in all, Apollo HRM helped the client maximize work efficiency while empowering them to focus on the core values of HR.
Established by a group of professional HR experts, MAYO houses a highly-qualified team with almost every top-level manager holding more than 15 years of experience in the HR domain. Moreover, by partnering with Microsoft Azure, MAYO ensures greater levels of security; the company's solutions have passed several penetration tests and ISO 27001 certified. With such holistic capabilities, MAYO has developed a strong partnership with several renowned clients in Taiwan such as BVLGARI, Christian Dior and Roche, to name a few, while also extending its solutions to local companies like Farglory Group and AUO. Catering to such a diverse clientele, MAYO has witnessed a strong growth trajectory since its humble beginnings in 2013. Over the past two years, the company saw a tenfold increase in its client base across China, Taiwan, and Vietnam. Last year, the company ranked no. 41 in Deloitte’s Asia Pacific Technology Fast 500™ and was recognized as one among the Top 5 companies in Taiwan.